ANNOUNCEMENT OF ADMINISTRATIVE POSITION OPENING

POSITION:   ASST. DIRECTOR/ASSOC. DIRECTOR OF STUDENT FINANCIAL SERVICES 

POSITION CODE:   3866

DEPARTMENT:   Student Financial Services

APPOINTMENT:   Administrative, full-time, 12 months

STARTING SALARY RANGE:   Commensurate with experience

INTRODUCTORY PERIOD:   12 months

POSITION AVAILABLE:   Immediately

POSTING DATE:   August 11, 2017

APPLICATION DEADLINE:   Open until filled 

DESCRIPTION:   Responsible for processing, compliance and regulatory issues with regards to R2T4s, SAP, verification and awarding of TIV, state, and institutional funding.  Acts as a key member of the Student Financial Services leadership team providing management and leadership to the office.  Provides counseling and guidance to students, parents, faculty and the public relative to student financial aid eligibility, policies and procedures.  

Duties and responsibilities include, but are not limited to:

•Provides support and leadership for the Student Financial Services Office, with emphasis on compliance with federal financial         aid regulations and customer service.

•Packages all returning CAS students, and all CAS graduate students.

•Takes appointments, and counsels current and prospective students and families concerning awards and payment options,              including terms and conditions of various loan programs, debt management.

•Calculates and ensures timely process for all Return of Title IV (R2T4) funds; works with external auditors as requested.

•Processes appeals using professional judgment. 

•Performs Satisfactory Academic Progress (SAP) process in compliance for all students.

•Oversees the certification of Direct Parent PLUS Loans and alternative loans for CAS students.

•Oversees the verification of financial aid files, ensuring compliance with policies and regulations.

•Manages Federal Direct Loan, Perkins Loan and institutional loans cohort default rate, and oversee financial literacy plan.

•Maintains relationships with lenders, and supervises the ELM certification process.

•Oversees management of the Perkins and institutional loan portfolios.

•Supervises the Systems Specialist and Administrative Assistant Positions.

•Supervises student workers, and manages budget for student worker hours.

•Maintains and updates the Student Financial Services pages on the University website.

•Makes processing decisions that support the policies and goals of the University.

•Performs other duties and special projects as assigned or directed. 

MINIMUM QUALIFICATIONS:

Assistant Director:   Bachelor's Degree, plus a minimum of one (1) year experience in student aid, higher education administration or in a related field that requires the interpretation and application of public regulations and policies, or an equivalent combination of experience and education. 

Associate Director:   Bachelor's Degree, plus a minimum of three (3) years’ experience in student aid, higher education administration or in a related field that requires the interpretation and application of public regulations and policies, or an equivalent combination of experience and education. 

Successful candidates will have similar experience demonstrating a high level of independent thinking and judgment. Candidates will have a strong regulatory background with the ability to understand and interpret federal/state/institutional regulations and laws. Must have excellent organization and analytical skills and be detail oriented; strong technical ability to understand different types of software; ability to enforce policy. Financial aid experience in a higher education environment, with knowledge of rules and regulations as they pertain to Federal Title IV funding strongly preferred. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.  In compliance with the Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call 909/748-8040.

TO APPLY:   Submit a University of Redlands Administrator application form at https://myredlandsapps.redlands.edu/HRAdministratorEmployment/.

FOR MORE INFORMATION, CALL 909-748-8040 OR VISIT

http://www.redlands.edu/human-resources/employment/

SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN. 

MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY. 

AN EQUAL OPPORTUNITY EMPLOYER