ANNOUNCEMENT OF STAFF POSITION OPENING

Revised 11/22/2017

POSITION:   Telecommunications Technician 

POSITION CODE:   3914

DEPARTMENT:   Information Technology Services

MONTHS/HOURS:   12 months/ 40 hours

STARTING SALARY RANGE:   $22.48 per hour

GRADE:   “T5”

AVAILABLE:   Immediately

INTRODUCTORY PERIOD:   6 months

ORIGINAL POSTING DATE:   October 23, 2017

REPOSTED:   November 22, 2017

APPLICATION DEADLINE:   December 15, 2017, 2:00 p.m.

DESCRIPTION:   Under minimal supervision, provides technical support (installation and maintenance) and services to all campus communications related to equipment and telecom infrastructure. Position provides a campus interface between outside vendors, and telephone communications companies.

Duties and responsibilities include, but are not limited to:

•Provides technical user support of all campus communications-related equipment, AVAYA telephone switch, voicemail system and wiring infrastructure within Information Technology Services on communications (voice and data) related projects.

•Maintains user database administration; performs administration for both AVAYA and Aura messaging systems.

•Performs techniques and procedures of installation and maintenance for various forms of voice telecommunications equipment; station, riser and OSP cabling; tests new and existing cable plant with Fluke tester.

•Works with outside vendors on new equipment and projects.

•Sets up voicemail, installs and removes conference telephones as needed.

•Adheres to all safety and housekeeping policies and procedures.

•Contributes to Team effort by accomplishing related duties as needed.

•Performs other related duties or special projects as assigned or directed. 

•Supervises Student workers including hiring, training, supervising and reviewing.

MINIMUM QUALIFICATIONS:   Position requires a high school diploma or equivalent with two (2) years of additional coursework in a related field and three (3) years of related experience in a similar position or an equivalent combination thereof. Must have considerable knowledge of telecommunications, electronic switching, and voicemail systems. Basic knowledge in use of hand and power tools. Position requires excellent organizational and communication skills; the ability to interpret and apply a variety of rules, regulations and procedures; work cooperatively with co-workers, supervisors, students and on and off campus contacts. Position requires the ability to work independently with good judgment on complex projects with no supervision. Ability to work at varying heights and small spaces such as attics and crawl spaces; lift up to 50 lbs. or more. Systimax certification and experience with Panduit surface raceway products is a plus. Cisco Voice or Call Manager experience a plus. Upon offer of employment, a physical examination must be successfully completed and a current DMV printout demonstrating a good driving record will be required. Must possess a valid Class C driver's license. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. In compliance with the Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call 909/748-8040.

TO APPLY:   Submit a University of Redlands Staff application form https://myredlandsapps.redlands.edu/HRStaffEmployment/. Applications received after the deadline specified on the job announcement will not be considered.

FOR MORE INFORMATION, CALL 909/748-8040 OR VISIT

http://www.redlands.edu/human-resources/employment/

SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE

UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN

MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY

AN EQUAL OPPORTUNITY EMPLOYER