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First-Year FAQs

First-Year Students Frequently Asked Questions

  View the frequently asked questions below.

Before the Application

Applying to college is exciting, but also brings up a lot of questions. Below are some questions we are frequently asked. If you have additional questions, please contact us at admissions@redlands.edu. We want to help you through this exciting time.

The University of Redlands exclusively accepts the Common Application for first-year students.  

First-year can apply for admission by one of our three deadlines:
Non-binding Early Action: November 15
Regular Decision: January 15

The University of Redlands accepts the Common Application or University of Redlands application for transfer students.

Transfers applicants should follow our priority deadlines:
Fall semester:
March 1
Spring semester: November 1

Applications can be submitted after the above deadlines on a space available basis. Please contact our office at admissions@redlands.edu for more information.

For first-year applicants: if applying Early Action you will hear of your decision by mid-January. If you are applying Regular Decision, you will hear by mid-March.

For transfer applicants: you will receive your decision on a rolling basis once you submit your application. For spring applicants, you should hear by December 1. If applying for fall semester, you should hear within four weeks of submitting your application and all supporting documents.

Decisions will be released to your Redlands Admissions Portal. You will receive login credentials via email within a few days of submitting your application.

The Common Applications provides some ways of allowing you to tell us who you are!

We are all about community, and we want to know how you are involved in yours. Tell us about all of your commitments - do you work at a part-time job? Volunteer? Have family responsibilities? Let us know in the Activities section of the Common Application.

We love learning more about you through your personal statement and the University of Redlands supplement. Make sure to give your essays the personal attention they deserve - proofread and be yourself - there are no right answers to the questions!

Subject

Recommended Years

English

4 years

Math*

3 years

Foreign Language

2-3 years

Laboratory Science

2-3 years

Social Studies

2-3 years


*We strongly recommend completing Algebra II, at the minimum. 

Applications are reviewed using a weighted 10-12 academic GPA. No single academic schedule is required, but a college preparatory program is strongly recommended.

All students are automatically considered for merit-based scholarships when they apply. Find out more information about scholarships.

Students interested in talent scholarships in Art, Theatre Arts, Creative Writing or Music must complete a supplemental application. Students must apply by the January 15 deadline to be considered. Find more information here.

We encourage you to look for outside private scholarships. It may require some additional research, but there are thousands of dollars that are unclaimed every year. These scholarships can be applied to your financial aid as well.

We encourage all families to complete the Free Application for Federal Student Aid, or FAFSA, at https://studentaid.gov/h/apply-for-aid/fafsa by the priority deadline. The University of Redlands school code is 001322. Students do not have to be admitted prior to filling out the FAFSA form.

For more information, please visit Student Financial Services.

We do not require interviews as a part of the admissions process, however we love to speak to future bulldogs! Informal appointments with admissions counselors may be requested here. Appointments are approximately 30 minutes long. It is a chance for our admissions counselors to get to know you better and explain the admissions process.

Can't make it to Redlands? We're happy to meet with interested students while we are on the road. We love exploring our territories and always want to know where the best local coffee shop is! Click here to meet your counselor and see if they'll be visiting this fall, or send us an email.

Click here to see the numerous opportunities we have for you to come see the University of Redlands.

The University of Redlands has 21 Division III varsity athletic teams that compete in the Southern California Intercollegiate Athletic Conference (SCIAC). To show your interest in potentially playing for the Bulldogs, please visit our athletics site and fill out the athletic inquiry form.

Application Process

Redlands has a permanent test-optional admissions process with usually less than 25% of our applicants submitting a SAT or ACT score. You will indicate your choice to include (or not include) your test scores on the Common Application. If you choose not to submit test scores you will receive full consideration for admission and scholarships.

If you are applying with less than 24 transferable semester units, you can use Redlands' test-optional policy and decide if you want to include your SAT or ACT scores in the review process. If you are applying with more than 24 transferable semester units, we do not consider test scores in the review process.  

No. You can explore your interests during your first two years and then declare a major (or two!). We encourage students to share their academic interests on the Common Application, but know you might change your mind or are still considering your interests.

There are two exceptions: If you are interested in the Johnston Center for Integrative Studies, students must apply for this major at the time of their application. A supplemental application will be sent to you after you submit your Common Application. Students interested in the Conservatory of Music must submit a supplemental application as well as an audition.

Yes. The MIIS (Monterey Institute of International Studies) Intensive English as a Second Language Program is pleased to announce the formation of an agreement with the University of Redlands in Redlands, CA. This agreement will help provide high-quality academic English preparation for conditionally admitted Redlands students. These students will be prepared to thrive in college and enrich the Redlands campus with their global perspectives. University of Redlands is a distinguished 4-year university located in Redlands, CA. Redlands also offers a limited selection of graduate and professional programs.

MIIS and Redlands have agreed that Redlands applicants who need additional English language training can be conditionally admitted to Redlands with the requirement that they complete English courses in the MIIS IESL program. There are two pathways for this agreement:

1. Students who apply to Redlands for fall semester admission and have a TOEFL score range between 72 and 79 (with no sub-score below 18) can be conditionally admitted for the spring semester and required to attend the Fall session of the IESL program at MIIS. Students who achieve a grade of B or better in all IESL program core classes and maintain satisfactory attendance can achieve full admission for the spring semester at Redlands. 

2. Students who have a TOEFL score between 65 and 79 (with no sub-score below 16) can be conditionally admitted for any semester to Redlands with the requirement that they attend the MIIS IESL program. Students who complete Level 6 of all core classes in the IESL program at MIIS and maintain satisfactory attendance can receive full admission to Redlands for the next available semester.

Questions about admission to University of Redlands can be directed to intladmissions@redlands.edu.

Questions about admission to the MIIS IESL program can be directed to Marilu Bonilla, Learner Services Coordinator, at mbonilla@middlebury.edu.

If you applied to Redlands within the last year, but did not complete your application, chose not to attend, or were not admitted, please reach out to the Admissions Office at admissions@redlands.edu.

The readmission process is for students who previously attended Redlands, left before completing their degree, but did not graduate from anywhere else.

The readmission process differs depending on your program and numbers of years since you withdrew. If you are interested returning to University of Redlands, contact the Student Success Center ssc@redlands.edu to learn more about eligibility and next steps needed for your specific situation.

Financial Aid Process

Yes! Student Financial Services depends on the timely completion of your Free Application for Federal Student Aid (FAFSA) so that we may award you aid for each academic year. The deadline for receipt of the FAFSA each year is March 2. You may complete your FAFSA online at https://studentaid.gov/h/apply-for-aid/fafsa beginning October 1.

If financial circumstances remain the same, students can expect a similar level of grant assistance from the University. For additional information, please review the information about reapplying for financial aid on our Financial Aid Policies page.

Student Financial Services will use information from your FAFSA to determine whether you are eligible to receive federal grants, loans, Work-Study funds, and most types of institutional aid. “Financial need” is the difference between the cost of education (tuition, room and board, fees, books, personal expenses, and transportation) and the family’s expected contribution. How much you and your family are expected to contribute is determined by a standard formula which considers your parents’ income and assets, family size, and the number of siblings in college, as well as your earnings, savings, and other assets. Once the amount of financial need is determined, a financial aid package is put together to match the need.

Student Financial Services will contact you to let you know if documents are needed. Be sure your check the email you supplied on your admissions application, your admissions portal, and/or your Redlands email once you are an enrolled student. If you are an enrolled student, you can view a list of required documents in Self-Service Financial Aid. We recommend all requested documents be submitted via the Student Financial Services Online File Submission page for fastest processing times. If you prefer, you may fax documents to 909-335-5399 or mail to: Student Financial Services 1200 E. Colton Ave Redlands, CA 92373.

Financial aid at University of Redlands is renewable for up to eight semesters, if application materials are submitted on time and your family continues to demonstrate eligibility for aid based on federal and institutional guidelines. Families applying for renewal of financial aid must complete a FAFSA annually by the published due date.

Tuition and fees are established regardless of instruction mode and will not be prorated or refunded in the event that instruction transitions from face-to-face instruction to another mode of learning, including remote or online learning.

Work-Study is a need-based student aid program that gives you the opportunity to earn money through part-time employment. If you indicated that you are interested in Work-Study on your FAFSA and you meet the eligibility criteria, Work-Study will be listed on your Financial Aid Award Letter. Eligibility is determined by the FAFSA. If you have been awarded an official Work-Study award, you will have the opportunity during Orientation Week to attend a workshop regarding Student Employment. During this workshop students will learn how to access the online Student Employment Portal to look for open positions, apply for positions and make an appointment with the Student Employment Office. All open positions will be listed within the portal.  Work-Study earnings are not disbursed to your student account and do not reduce the charges on your tuition bill. They are earned wages through employment that you’ll receive in the form of a paycheck. The figure reflected on your award letter is the maximum potential earnings you are allowed per academic year.

Preference for student employment positions is always given to students who are awarded Work-Study as part of their financial aid package. For those students not awarded, Career Services solicits and posts part-time job opportunities in the community available to all students, whether or not they have a work award. While most community jobs require you to provide transportation, some are within walking or biking distance.

If you meet all requirements for the disbursement of aid, financial aid (except Work-Study) is disbursed by Student Financial Services at the beginning of each semester and continues throughout the semester.

Yes, all sources of financial aid must be reported to Student Financial Services. If you are receiving external resources such as scholarships you will need to send verification of the scholarship to our office. You may fax, email, or mail the official documentation.

Student Loans

No. You are never required to accept the loan(s) you have been offered. The loans(s) on your financial aid award letter are offers only. You may choose to accept all or part of your loan offers. If you do not want to accept a loan, no action is required on your account.

A Direct Subsidized Loan is a federal loan awarded to students who demonstrate financial need as a result of filing the FAFSA. Maximum amounts available per student are set by the federal government and are based on the student’s grade level classification at University of Redlands. The government pays the interest on the Direct Subsidized Loan while the student is in school, and the student begins repaying the principal of the loan six (6) months after graduation or ceasing at least half-time enrollment.

The Direct Unsubsidized Loan is identical to the Direct Subsidized Loan in terms of annual maximum amounts, interest rates, and application process. The only difference is the government does not pay interest on the Direct Unsubsidized Loan while the student is enrolled.

For more information about Federal Direct Loans, visit our Undergraduate Loans page.

Once you have deposited, Student Financial Services will send you a link provided on the Master Promissory Note and Entrance Counseling web pages. Taking care of this requirement early will ensure you have one less thing to have to worry about during your transition to the University.

Outside scholarships can be used to lower or replace the loan and/or work portions of your financial aid package or supplement your family’s calculated contribution toward costs. Student Financial Services will apply your scholarship to your student account once funds have been received from your donor. We only adjust your financial aid when the combination of scholarship aid from all sources (institutional, federal, state, or other) exceeds a student’s calculated cost of attendance.

First, Student Financial Services will adjust your Cost of Attendance (budget) to reflect your new off-campus status. Next, your financial aid (student loans, grants, etc.) will be reviewed to determine if the amount of aid previously awarded exceeds the new level of eligibility based on federal, state, and institutional policies.

If you are awarded an On-Campus Grant in your financial aid package and you choose to move off campus, you will no longer qualify for that award.

Certain changes in family circumstances may affect a family's ability to pay educational expenses and can be used as the basis for a Special Circumstances Review, as outlined on our Financial Aid Policies page. Eligible circumstances for review include, but are not limited to, loss or reduction of employment, separation or divorce, unusual medical expenses not covered by insurance, and loss of benefits such as social security or child support.

Request for review must be documented using the Special Circumstances Form, located on our Student Financial Services Forms page. Requests will be reviewed by a Student Financial Services committee and a decision will be reached within approximately two weeks and sent via postal mail. Please note: Students who wish to be considered for an appeal must file a FAFSA before an appeal can be considered.

Information and Verification

Each year students and their families apply for financial aid by submitting a FAFSA. Some applicants are asked to provide supporting documents to verify the information reported on their FAFSA through a process called verification. There are several reasons why your FAFSA may be selected for verification. Perhaps the FAFSA included estimates of federal income tax information and the actual information now must be confirmed. Or maybe the FAFSA was submitted with data that appears inconsistent or includes the type of information that is frequently misreported. You may be selected for verification by either the University or the U.S. Department of Education's Federal Processor. For more information on verification, please visit the Financial Aid Policies page.

If you use the IRS Date Retrieval Tool to upload the tax information on to your completed FAFSA, and did not change the uploaded tax information, we likely will not need a copy of your tax form or IRS tax transcript.

If a student/family does not provide the verification materials, the verification is incomplete. Student Financial Services would be unable to award federal, state, and most types of institutional aid until verification is completed.

If any conflicting information or discrepancies are found between the materials you provide as part of the verification process and the information originally indicated on your FAFSA, your financial aid eligibility may change, and your award would be adjusted accordingly.

We recommend all requested documents be submitted via the Student Financial Services Online File Submission page for fastest processing times.  If you prefer, you may fax documents to 909-335-5399 or mail to: Student Financial Services 1200 E. Colton Ave Redlands, CA 92373.

Student Financial Information

The University of Redlands utilizes Self-Service Student Finance as the official method for making payments and receiving statements at the University of Redlands. This service is a secure method for viewing student account information and making online payments. Students will be notified by email that a new statement has been uploaded to their Student Finance account.  Students can access the Student Finance site by visiting their myRedlands account.

University of Redlands provides several payment options for students and families to cover any balance due not covered by scholarships, grants, and student loans. Many families choose a combination of the options below to pay for costs that scholarships, grants, and student loans do not cover. 

  • Online Payments
  • Monthly Payment Plan
  • Federal Direct Parent PLUS Loan
  • Alternative Loans

For more information about payment options visit our Undergraduate Payment Options page.

If the amount of your financial aid exceeds the amount of your tuition and fees, you will have a credit on your account. This credit will be mailed to your campus mailbox or preferred mailing address within 14 days of the disbursement of your federal financial aid funds. If the credit is due to a Direct PLUS Loan, the check will be sent to the person indicated on the PLUS application (student or borrower). If the student holds a U.S. savings or checking account, direct deposit may be set up through their myRedlands account.

Textbooks may be purchased via a number of retailers, and costs may not be charged directly to the student’s account. Most students who wish to pay for textbooks with financial aid will apply for loans in excess of their tuition and fees. Please keep in mind that refunds of credit balances are not available until the first week of each semester or as soon as we are in receipt of the funds. Students who need to purchase textbooks before that time will need to make separate arrangements until the credit is refunded to them.

Please be sure to review all University correspondence sent to your Redlands email for additional requirements and deadlines. Updated deadlines can be found on our Important Billing Dates page.

Yes, you can download a digital copy of our financial aid publication here.

Federal regulations require that colleges and universities evaluate satisfactory academic progress (SAP) at least annually to determine your eligibility to receive financial assistance. See our Satisfactory Academic Progress policy on the Financial Aid Policies page for more detailed information.

Student Financial Services policies dictate that students are eligible for a maximum of eight semesters of institutional aid or the pro-rated amount remaining for transfer students. In the rare event that you are unable to complete your program of studies within eight semesters, you must petition to receive a ninth semester of financial aid.

Students will need to fill out an Appeal for Additional Semester(s) of Aid, which must be completed by both the student and academic advisor. Students must complete a major evaluation and include a statement explaining circumstances meriting an additional semester of aid. Only petitions substantiating need due to circumstances beyond the student's control will be considered. Also, students may not petition for additional aid for the sole purpose of studying abroad or completing a double major. Please note: Appeals for additional semester(s) of aid may take up to two weeks to process. Final decisions will be communicated via Redlands email.

Here are four good references if you are looking for financial aid policies:

  1. University Catalog
  2. Financial Aid General Terms and Conditions
  3. General Financial Aid Policies

Self-Service Financial Aid Quick Reference Guide

Self-Service Financial Aid is designed to simplify the financial aid process. Using this portal, you can monitor the status of your financial aid package, track outstanding items, view and accept your awards, and more. If you have any questions regarding the Self-Service Financial Aid Portal that are not answered below, please contact Student Financial Services at sfs@redlands.edu or 909-748-8047.

Self-Service can be accessed through the MyRedlands portal by selecting “Self-Service (Student Planning)” from the menu bar. You will use the same credentials you use for your Redlands e-mail and MyRedlands accounts, however your username will be FIRST_LAST without the @redlands.edu. 

self service

login screen

Status Update

The information in this box will change based on your current status in the checklist.

 

Checklist

The checklist is designed to walk you through the important steps of the financial aid process. Completed steps are green and outstanding steps are yellow. Steps that require other steps in the checklist to be completed first will remain grey until the required steps are completed.

 

  • Submit a Free Application for Federal Student Aid (FAFSA) – this step is completed when a FAFSA for the appropriate academic year is submitted at fafsa.ed.gov. If you believe you have already completed this step, it is possible that our office does not have your Social Security Number on file or that the a FAFSA for a different academic year was completed. 
  • Complete required documents– in some cases, additional documentation is required to prepare your financial aid award. Please visit the “Required Documents” page to review outstanding items. 
  • Your application is being reviewed by Student Financial Services – the SFS office has everything it needs to prepare your financial aid award. For College of Arts and Sciences students, award letters for the coming academic year are initially sent in Spring, and then within 1-2 weeks of receipt of the FAFSA. For School of Business and School of Education students, award letters are initially sent 30 days prior to the start of the academic year, and then within 1-2 weeks of receipt of the FAFSA. 
  • Review and accept your Financial Aid Award Package*– your financial aid award has been prepared and is ready for review. All grants and scholarships are auto-accepted, however loans should be accepted or declined as appropriate
  • Complete Direct Loan Entrance Counseling– this checklist item only generates when you have been awarded a Direct Subsidized or Unsubsidized Loan. If you are choosing to reject these awards, the checklist item may continue to remain active but does not need to be completed. 
  • Sign Direct Loan Master Promissory Note- this checklist item only generates when you have been awarded a Direct Subsidized or Unsubsidized Loan. If you are choosing to reject these awards, the checklist item may continue to remain active but does not need to be completed.
  • Review and sign your financial aid award letter*– Once you have reviewed your awards and accepted or declined any loans offered to you, please accept or decline your award letter

*Please note, if no action is taken on the award package and award letter steps, Student Financial Services will assume that all awards are accepted and proceed with disbursing your financial aid.

Student Financial Services Coordinator

This section includes contact information for your Student Financial Services Coordinator. Please do not hesitate to reach out with any questions regarding your awards or the financial aid process.

 

Helpful Links

This section includes helpful links various sites outside of the Self-Service portal that will assist you in understanding your financial aid and the process.

In some cases, additional documentation is required to prepare your financial aid award. Please review and complete any items in the “Incomplete” list on this page for your financial aid award to be prepared. We recommend all requested documents be submitted via the Student Financial Services Online File Submission page for fastest processing times.  If you prefer, you may fax documents to 909-335-5399 or mail to: Student Financial Services 1200 E. Colton Ave Redlands, CA 92373.

 

The My Awards page displays all awards offered to you for the specified award year. All grants and scholarships are auto-accepted. 

Any loans offered to you should be reviewed and either accepted or denied. You may also reduce the per term amount prior to accepting them, however you may not increase your loans beyond the original per term award amount. If you want to make changes to your loans after you have accepted or rejected them, you must contact your Student Financial Services Coordinator. 

If your Parent applied for a Federal Direct Parent PLUS Loan or if you applied for a Federal Direct Graduate PLUS loan, these are auto-accepted as well and cannot be updated in Self-Service. 

 

 

 

 

You can use this page to report any awards you are receiving from outside agencies, for example scholarships or tuition assistance. Please send any supporting documentation for your outside scholarship to your Student Financial Services Coordinator or sfs@redlands.edu.

 

 

 

Once you have accepted or declined your financial aid awards, you can accept your finalized award letter here. You can also download a PDF of your current or previous award letters.

There are two ways to view student account information:

  1. Account Summary
  2. Account Activity

Account Summary: Allows you to view a summary of all transaction in all terms.

 

"Amount Past Due" is the total of all terms with a balance owed and a payment due date in the past.

"Total Amount Due" is the total of all terms with a balance owed. This does not include terms with a credit balance and may not be indicative of the actual amount payable to the University.

"Total Account Balance" is the total of all term balances. This is the total amount payable to the University.

Select Account Activity to view you account activity by term.

Below the Overview, is a summary of total balance by term. Click on a term to view the account activity for that term.

The Account Summary page also includes 2 helpful links:

 

  1. Payment and Payment Plans - Select this link to go to the "Payments and Payment Plans" page in Self-Service. From this page, you may launch the payment processor.
  2. View/Add Proxy Access - Select this link to go to the "View/Add Proxy Access" page in Self-Service. On this page you may add new proxy users or change or remove existing proxy user access.

You can also designate an individual as a proxy user in the Self-Service Portal. Designating a proxy user in Self-Service authorizes that person to access specific areas of the student’s educational record.  This access can be granted, changed, or revoked at any time by the student via the Self-Service portal. Proxy Users in the Self-Service portal are replacing the current Authorized User access in RedlandsPay. For more information on Proxy users, please visit our Proxy Frequently Asked Questions page.

The Account Activity page allows you to view a detail of all transaction and categories in the selected term.

Select "View Statement" to generate a PDF version of your term statement. (If you need a chronological statement and/or a statement that shows more than one term, please contact Student Financial Services.)

Use the "Term" dropdown menu to select the appropriate term.

Select "Expand All" or "Collapse All" to view or hide detail. Alternatively, click on the header for each category to view or hide detail for that category.

The account balance for the term is displayed in the Term dropdown menu at the bottom of the page below all categories.

 

Go to the "Payments and Payment Plans" page in the navigation menu to make a payment on your account or to set up or view existing payment plans. 

Payments & Payment Plans shows a summary of the amount payable to the University.

Select the "Proceed to Processor" button to launch our payment processor in a new tab or window. You may return to the current tab or window at any time.

 

The first time you launch our payment processor, you will be asked to confirm demographic information and to set up a PIN and security questions. If any updates to this information are made with the University, please also update your demographic information with our payment processor.

The PIN and security questions are used to verify your information over the phone should you need assistance from our payment servicer.